Frequently Asked Questions

Everything you need to know about shopping at WB Shop

What are your shipping times and costs?

We offer standard shipping which typically takes 3-7 business days. Shipping costs are calculated at checkout based on your location, and we offer free shipping on all orders over $75.

How can I track my order?

Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition, unused, and with all original packaging and tags attached to be eligible for a full refund.

Which payment methods do you accept?

WB Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.

Are my personal and payment details secure?

Yes, we use industry-standard SSL encryption technology to protect your data. We do not store your full credit card information on our servers.

Can I change or cancel my order after it's been placed?

We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes, and we will do our best to accommodate your request.